1. Introduction
eNail ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.
2. Information We Collect
We collect the following types of information:
Account Information
- Name and email address
- Phone number (optional)
- Salon name and address
- Payment information
Usage Data
- How you use our Service
- Features you access
- Device and browser information
- IP address and location data
Content You Provide
- Photos and videos you upload
- Customer information you enter
- Booking and appointment data
3. How We Use Your Information
We use your information to:
- Provide and improve our Service
- Process payments and manage subscriptions
- Send important notifications about your account
- Provide customer support
- Analyze usage to improve features
- Comply with legal obligations
4. Data Sharing
We do not sell your personal data. We may share your information with:
- Service Providers: Companies that help us operate (e.g., payment processors, hosting)
- Advertising Platforms: When you run ads through our platform (Facebook, Google, TikTok)
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security audits
- Access controls and authentication
- Secure data centers in the EU
6. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at privacy@enail.pro
7. Cookies
We use cookies to improve your experience. You can control cookies through your browser settings. Essential cookies are required for the Service to function.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain some data for legal compliance for up to 7 years.
9. Children's Privacy
Our Service is not intended for children under 16. We do not knowingly collect data from children.
10. Contact Us
For privacy-related questions or to exercise your rights:
Email: privacy@enail.pro
Data Protection Officer: dpo@enail.pro
Address: eNail GmbH, Berlin, Germany